Returns & Exchanges
At Vegan America, we want you to be completely satisfied with your cruelty-free purchases, which is why we offer a 30-day return window for all unused and unopened products. If your order doesn't meet your expectations, our streamlined process ensures a quick and eco-friendly resolution.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all labels are intact to maintain our quality standards.
- 3.Ship It Back
Affix the prepaid carbon-neutral shipping label provided via email and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
